Shipping policy

SHIPPING POLICY

We place a high priority on Customer Satisfaction and we are aware that shipping problems might happen. Our team is on call around-the-clock to ensure you receive your ordered items within the delivery window. 

We will ship the same day or the next day of payment being received.
Signature Required for All Orders.
You will receive an e-mail confirmation with tracking information.
We do not ship to PO Boxes.

CONTINENTAL UNITED STATES to Include Alaska, Hawaii and Puerto Rico

USPS Priority mail................................FREE
*Package weighs 8lbs or less
*Delivery time 2-5 business days

Fedex ground or UPS ground...............FREE
*Package weighs 8lbs or more
*Delivery time 1-6 business days

Express service available...................... $$ Calculated based on address
* Only available for packages weighing 5lbs or less
*Delivery time overnight to 1 day

INTERNATIONAL SHIPPING
Countries included: all European countries, the United Kingdom, Canada, Japan, South Korea,
Switzerland, Singapore, Australia, Hong Kong, Norway, New Zealand, and Israel

Fedex, DHL, UPS or USPS

   Economy International...................$75
     *6 to 18 business days
   Standard International...................$85
     *6 to 12 business days
   Express International......................$125
     *1 to 5 business days.

*Delivery times may vary due to unforeseen circumstances  
* A signature is required for you to receive your package
* Customs may impose fees and/or taxes on your purchase prior to delivery. To find out more about potential customs fees, please contact your local customs office. You as a buyer are responsible for any and all customs fees and taxes if they should occur. This is not included in the shipping fee. You, as the customer, must also be aware of any regulations that may prohibit the importation of your order. Some countries prohibit the importation of items made with exotic skins.
*Due to Countries Customs Policy and Insurance availability we are only able to ship to the above International Countries at this time. 

SHIPPING TO NON-BILLING ADDRESS

In order to protect against fraud, we suggest all items be shipped to the billing address of the payment method. We do recognize that several exceptions to this may be requested (shipping to a neighbor, second home, place of business gift, etc). While we can typically honor these requests, Please e-mail us at Debsluxurycloset@gmail.com  and you must enter the contact information(Name's, Address's, E-mail's and Telephone number's) for the buyer and recipient, as we need to verify buy phone and e-mail to both parties.
This may result in a delay in processing time.

REFUSED /UNCLAIMED PACKAGES POLICY
Refused or unclaimed packages will be charged a 15% restock fee plus all shipping costs.
UPS/USPS charges for both the delivery attempt and the return. Refused or unclaimed packages that are re-shipped will be charged additional shipping costs but No restock fee. Failure to sign, claim and or pay applicable duties (for international orders) will result in the package being refused and returned to us.

Please Contact If You Have Any Shipping Inquiries:
Phone Number: 732 221 6503
E-Mail: Debsluxurycloset@gmail.com