Chanel Calfskin Quilted Strap into Flap Black Burgundy Shoulder Bag

SHIPPING POLICY

We place a high priority on Customer Satisfaction and we are aware that shipping problems might happen. Our team is on call around-the-clock to ensure you receive your ordered items within the delivery window. 

We will ship the same day or the next day of payment being received.
Signature Required for All Orders.
You will receive an e-mail confirmation with tracking information.
We do not ship to PO Boxes.

CONTINENTAL UNITED STATES to Include Alaska, Hawaii and Puerto Rico

USPS Priority mail................................FREE
*Package weighs 8lbs or less
*Delivery time 2-5 business days

Fedex ground or UPS ground...............FREE
*Package weighs 8lbs or more
*Delivery time 1-6 business days

Express service available...................... $$ Calculated based on address
* Only available for packages weighing 5lbs or less
*Delivery time overnight to 1 day

INTERNATIONAL SHIPPING
Countries included: all European countries, the United Kingdom, Canada, Japan, South Korea,
Switzerland, Singapore, Australia, Hong Kong, Norway, New Zealand, and Israel

Fedex, DHL, UPS or USPS

   Economy International...................$75
     *6 to 18 business days
   Standard International...................$85
     *6 to 12 business days
   Express International......................$125
     *1 to 5 business days.

*Delivery times may vary due to unforeseen circumstances  
* A signature is required for you to receive your package
* Customs may impose fees and/or taxes on your purchase prior to delivery. To find out more about potential customs fees, please contact your local customs office. You as a buyer are responsible for any and all customs fees and taxes if they should occur. This is not included in the shipping fee. You, as the customer, must also be aware of any regulations that may prohibit the importation of your order. Some countries prohibit the importation of items made with exotic skins.
*Due to Countries Customs Policy and Insurance availability we are only able to ship to the above International Countries at this time. 

SHIPPING TO NON-BILLING ADDRESS

In order to protect against fraud, we suggest all items be shipped to the billing address of the payment method. We do recognize that several exceptions to this may be requested (shipping to a neighbor, second home, place of business gift, etc). While we can typically honor these requests, Please e-mail us at Debsluxurycloset@gmail.com  and you must enter the contact information(Name's, Address's, E-mail's and Telephone number's) for the buyer and recipient, as we need to verify buy phone and e-mail to both parties.
This may result in a delay in processing time.

REFUSED /UNCLAIMED PACKAGES POLICY
Refused or unclaimed packages will be charged a 15% restock fee plus all shipping costs.
UPS/USPS charges for both the delivery attempt and the return. Refused or unclaimed packages that are re-shipped will be charged additional shipping costs but No restock fee. Failure to sign, claim and or pay applicable duties (for international orders) will result in the package being refused and returned to us.

Please Contact If You Have Any Shipping Inquiries:
Phone Number: 732 221 6503
E-Mail: Debsluxurycloset@gmail.com

RETURN AND REFUND POLICY 

We will gladly accept eligible returns within seven (7) days of the purchase date. 
As part of the commitment to exceptional service we established a transparent fee for returns. There will be a flat 4% restocking fee.
Please see our full return policy details below.

RETURN ELIGIBILITY

*A return request must be submitted through your Debsluxurycloset account within 7 days of delivery (as proven by the tracking number)
*Our Debsluxurycloset tag(if one on) and Authenticity Certificate must be attached to receive a full refund.
*Item(s) must be in the same condition with no missing “extras” (dustbag, box, lock, etc.), so please take care of packing and protecting the item you are returning. If not in the same condition as when purchased, the item will not be eligible for a refund
*There is a 4% Restocking Fee 

RETURN SHIPPING

Buyer is responsible for return shipping.
Ship Items to:
Debsluxurycloset
85 Tricentennial Drive
Freehold, NJ 07728

Debsluxurycloset is not responsible for any loss, theft, or damage of your returns while they are in transit until the moment they are received and inspected by DEBSLUXURYCLOSET (and we confirm the item(s) are accounted for and in original condition)
PLEASE NOTE THAT IF YOU TRY TO SEND A REPLICA BAG INSTEAD OF ORIGINAL,  IT IS OUR DUTY TO DESTROY IT! FOR IT IS ILLEGAL TO TRANSPORT SUCH GOODS.

REFUNDS

Within 2-4 business days after item received, it will be inspected and refund given. You will receive a refund to your original payment method. Minus a 4% Restocking Fee. If you change Banks/Credit card info between the purchase and the return, it is your responsibility to contact your previous institution and advise that a refund will be sent to the account.
If you pay with Affirm, there will be a 8% restocking fee to your refund. This is because Affirm will not refund us the initial 8% fee upon processing a refund.

Debsluxurycloset cannot accept International returns. Please note, if an international package is returned to sender the client will be responsible for all incurred fees. 

AUTHENTICITY POLICY

Debs Luxury Closet guarantees that all items sold through our store or our site are 100% Authentic or your money back. All products we have are inspected for brand-specific guidelines and are put through a rigorous 12-step process to weed out even the best fakes.  Authenticity is guaranteed on every item!